If you believe your current holdings are not correctly displayed, please submit a request under "Tech Support", followed by selecting "An Issue With My Account" and then "Balance". A Tech Support Representative will be able to further assist you with your issue.
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Articles in this section
- Conditional Transactions FAQ
- How do I buy and sell once I am set up?
- Am I able to self-trade my digital assets?
- Is there a minimum or maximum per transaction?
- How fast are your transactions? How long will it take to execute and settle?
- Where do the prices come from?
- Can I place a limit order or a stop loss? What are Conditional Transactions?
- When I submit a transaction, the system says that I have an insufficient balance.
- Why is my transaction not going through?