Have you initiated the rollover with your previous custodian?
- If yes, your funds should be on the way. After the release date arrives, we will email you again, letting you know your funds have been released and you are ready to buy and sell.
Note: Checks may take 7-10 business days to arrive.
- If not, please review the Funding Instructions we sent you via email. You are required to call your current custodian and initiate the rollover. Please ask if your current custodian can provide a tracking confirmation number, as that will provide a reliable way to track your check.
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