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Up to 60% of requests can be resolved using our virtual agent, Trusty. Give it a try!
If Trusty can't help you, you'll be escalated to a human via Live Chat during business hours
(Mon-Fri 8AM-12PM; 1-5PM PT).

For Distribution and Account Update (name, phone, email, etc.) requests, please use the dropdown below.

Please confirm you are aware that you will be responsible to report the conversion to the IRS when filing your income taxes for next year. Note, there is a $75 conversion fee for the transaction. Select Yes, if you understand the details stated above so that we may continue processing your Roth conversion.

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