Submit a request

Please choose your issue below

Your email address

Do you have a funded IRA Account with iTrust?

If you don't, please select the Onboarding form.

iTrust Account Email

ITR Account Number

Enter Your Account Number (Including ITR)

How are you funding your account?

Are the funds being transferred from another Crypto IRA Provider or an Inherited IRA?

Inherited IRA Inquiry

Have you completed, signed & reuploaded your transfer form to your dashboard?

Has your custodian sent us funds?

Is your account an Indirect Rollover, or does it require a Letter of Acceptance?

Have you contacted the plan admin & initiated the Rollover?

Has your plan provider sent the funds?

How were the funds sent?

Has your check been sent To iTrustCapital?

(If your IRA or Plan Administrator have sent your funds please select "Yes")

Has your wire been sent to iTrustCapital?

(If your IRA or Plan Administrator have sent your funds please select "Yes")

Have you connected your bank via Plaid?

Are you having trouble connecting your bank via MX

What day was this sent?(optional)

YYYY-MM-DD Format (If Applicable)

What is the amount in USD?

Who was the contribution made out from?

Is there a tracking number for your check?(optional)

What mailing address was the check sent to?(optional)

What is the IMAD number of your wire?(optional)

You'll have to contact your bank to receive your IMAD number.

Subject

Please type your "Request Type" into the 'Subject' field for faster answers to your questions!

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible. *Do not include any sensitive information*

Attachments(optional)

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How can we help?