How can we help? How can we help?
  1. iTrustCapital
  2. Submit a request

Submit a request

Up to 75% of requests can be resolved using our virtual agent, Trusty. Login and select Get Support to give it a try!
If Trusty can't help you, you'll be connected to a human via Live Chat during operating hours (Mon-Fri 8AM-5PM PT).


For Distribution/Withdrawal, Account Update (phone, email, etc.), and Trust/Entity Beneficiary Designation requests, please use the dropdown below.

Access via the "Account Options" section of your PCA or Treasury Account dashboard

Only eligible for Treasury accounts held by a trust

Enter your withdrawal amount (USD) - PCA/Treasury withdrawals may take 5-10 business days to complete. This timeline accounts for any internal authorizations and/or approvals before moving your funds.

No fees for ACH, $15 fee for Bank Wire

For example: 0.1589 BTC; ETH 1.7256 *Note: Due to market volatility, we are unable to convert based on the USD value of an asset.

Please type your "Request Type" into the 'Subject' field for faster answers to your questions!

Please enter the details of your request. A member of our support staff will respond as soon as possible. *Do not include any sensitive information*

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