If you'd like to request a distribution, please submit the following request form.
**Please note that once your distribution process starts, the funds you requested to be distributed will be artificially removed from your dashboard. This is done to prevent you from transacting with the assets that are marked for withdrawal.
What is the difference between a distribution and a transfer out?
A distribution is a withdrawal of funds from your IRA directly to your bank account or personal crypto wallets. These must be initiated by you and require a verification call before proceeding with the withdrawal.
A transfer-out is a withdrawal of assets directly to another valid IRA custodian. The new custodian must provide a signed transfer form with funding instructions from its platform.
Are there fees associated with taking a distribution?
There are no fees or charges for distribution or transfer-out requests from our platform.
Why is my distribution taking so long?
Generally, distributions take 7-14 business days from the day of the DocuSign signing. This timeline accounts for any internal authorizations and/or approvals before moving your assets. We take pride in our services, and these security measures are put in place to avoid any misappropriation of assets.
I keep getting emails and notifications about a withdrawal of funds, but I have not initiated anything - please help.
If you have not initiated a transfer-out or distribution request, please contact our direct line (562) 600-8437 as soon as possible to speak with a representative to address this issue.
When can I take a distribution?
For information on when you can take a distribution, please click here to visit the IRS website.
What is an "In-Kind Distribution"?
Many clients choose to take distributions in USD. We also permit clients to take their assets In-Kind to their digital wallets. This means you can take possession of the assets you have invested with us in the same form or "In-Kind".
Can I have the physical bars/coins sent to me instead?
You can contact Kitco directly once your precious metals have been transferred to arrange for physical delivery. Please visit Kitco's FAQ page for additional questions. Kitco charges retail clients a $100.00 annual fee for VaultChain accounts. VaultChain will reimburse this fee if you take physical delivery of their metals within 30 days (Kitco's terms and conditions will apply).
Do I need to withhold Federal taxes?
You do have the option to withhold Federal taxes on all distributions made in USD. If you would like to withhold taxes, please select the exact percentage when completing the distribution form. We currently do not withhold any taxes on In-Kind distributions.
Please speak with a tax professional for further guidance on how this may impact your taxes.