How can we help? How can we help?

How can we help?

How can we help? How can we help?

14 results for "change my password"

How do I Change My Password?
to change your password at any time within your dashboard by following the steps below: 1. Click " Change Password ", located
Contributor Contributor 0 comments 2
I Forgot My Password. How do I Change it?
To Change your Password: 1. Go to the dashboard login screen. 2. Click on "Forgot password?" (See Below) 3. Type
Contributor Contributor 0 comments -4
What if my account is hacked or someone obtains my password?
We do not store Custodied digital assets in hot wallets as a safety precaution. Due to this structure, client funds can't
Contributor Contributor 0 comments
How To Change My Name On The Account
Select Category "Change Account Information" and "Change My Personal Information". 4. Enter "Change My Name" in the subject
Jared Jared 0 comments
Why Does My Username Not Exist When Resetting My Password?
a request under "Tech Support". 2. Select "An Issue With My Account". 3. Select "Website" and provide the email address
Contributor Contributor 0 comments
How To Update/Change Your Mailing Address
You can change the address associated with your account via your Account Dashboard: 1. From your main Dashboard page, scroll
Contributor Contributor 0 comments 4
How do I change my Beneficiary to a Trust or Entity?
To change your Beneficiary to a Trust (Revocable, Irrevocable, etc) or Entity, please submit a request here. We will email
Jared Jared 0 comments 2
How Do I Change The Email or Phone Number Associated With My Account?
Category "Change Account Information" and "Change My Personal Information". 5. Enter "Change Email" or "Change Phone Number"
Contributor Contributor 0 comments
How Do I Add/Change My Beneficiaries?
the "Edit Beneficiary" button to make any necessary changes. *To change your Beneficiary to a Trust, please submit a request
Contributor Contributor 0 comments -6
FAQ - How are my crypto assets stored and secured? What is a Qualified Custodian?
actor hacked their email, swaps their SIM Card, changed their account password, or obtained access to their Authenticator 2FA)
Contributor Contributor 0 comments 2