We apologize that you are experiencing technical issues with our platform. Please submit a request under "Tech Support" followed by "Bug Report" and attach a screenshot of the failed transaction. One of our Tech Support Representatives will take a look at the transaction and work to resolve the issue as fast as possible.
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Articles in this section
- Conditional Transactions FAQ
- Where do the prices come from?
- Can I place a limit order or a stop loss? What are Conditional Transactions?
- Am I able to self-trade my digital assets?
- Is there a minimum or maximum per transaction?
- How fast are your transactions? How long will it take to execute and settle?
- When I submit a transaction, the system says that I have an insufficient balance.
- Why is my transaction not going through?