![Why is my transaction not going through?]({"bg": "//theme.zdassets.com/theme_assets/10087603/e106cc8a79a6a41c781c71d999cffaa33b481de7.jpg"})
![Why is my transaction not going through?]({"bg": "//theme.zdassets.com/theme_assets/10087603/d38d9cc5a4fcb160800cb7a8f0e0cb60aaa36d2e.jpg"})
We apologize that you are experiencing technical issues with our platform. Please submit a request under "Tech Support" followed by "Bug Report" and attach a screenshot of the failed transaction. One of our Tech Support Representatives will take a look at the transaction and work to resolve the issue as fast as possible.
1
-1
Was this article helpful?
0 out of 1 found this helpful
Articles in this section
- Conditional Transactions FAQ
- Where do the prices come from?
- Can I place a limit order or a stop loss? What are Conditional Transactions?
- Am I able to self-trade my digital assets?
- Is there a minimum or maximum per transaction?
- How fast are your transactions? How long will it take to execute and settle?
- When I submit a transaction, the system says that I have an insufficient balance.
- Why is my transaction not going through?